Accessibility Statement

Accessibility Statement for Lycali

This accessibility statement applies to the Lycali website.

Lycali is committed to ensuring that our website and services are accessible, inclusive and welcoming to all individuals, including disabled people, neurodivergent individuals, and those with additional communication, sensory, learning or accessibility needs.

We believe that everyone should be able to access information about our services, understand the support available to them, and engage with us in a way that works best for their individual needs.

Our Commitment to Equality, Diversity & Inclusion

At Lycali, we celebrate diversity and are committed to promoting equality, inclusion and accessibility in everything we do.

We welcome individuals of all backgrounds, identities, abilities, cultures, faiths, ethnicities, genders and sexual orientations. We recognise that every person experiences the world differently and strive to ensure our services, communication and environments are accessible, respectful and person-centred.

Accessibility of This Website

We want as many people as possible to be able to use this website.

• Zoom in on content without loss of functionality.
• Navigate most areas of the website using a keyboard.
• Access content using screen readers and assistive technologies.
• View content on desktop, tablet and mobile devices.
• Access information presented using clear language and structured layouts.

We continually review our website and content to improve accessibility and user experience.

Alternative Formats & Reasonable Adjustments

If you require information from this website in an alternative format, please contact us.

We will consider all requests and make reasonable efforts to provide information in a format that meets your needs.

Known Accessibility Limitations

Whilst we aim to make all content fully accessible, some areas of the website may not yet meet every accessibility standard.

Reporting Accessibility Issues

We are always looking for ways to improve the accessibility of our website.

Please contact us if you:

• Experience accessibility barriers.
• Find information that is difficult to access.
• Require information in an alternative format.
• Have suggestions for improving accessibility.

When contacting us, it is helpful if you include:

• The webpage address (URL).
• A description of the issue.
• Any adjustments or support that would help.

We aim to respond as quickly as possible and will work with you to find an appropriate solution.