LYCALI POST-DIAGNOSTIC SUPPORT
Navigate Pathway
Post-diagnostic psychoeducation for children
and young people aged 7+.
Helping your child understand their
neurodivergent profile, recognise
their strengths, develop confidence
and discover practical strategies
that support everyday life.
Welcome to the Navigate Pathway
Receiving a neurodevelopmental diagnosis
can bring greater understanding, but
it can also raise questions about
what the diagnosis means and
what happens next.
The Lycali Navigate Pathway is a
structured, clinician-led
psychoeducation programme
developed to support children,
young people and their families
following a diagnosis.
Support is neuro-affirming,
strengths-based and personalised.
Rather than trying to change
who your child is, we focus on
understanding their individual
experiences and identifying
support that works for them.
Seven Sessions in Total
The children's Navigate Pathway
includes one initial parent/carer-only
appointment, followed by six
personalised clinician-led sessions.
The programme is guided by Lycali's
L.Y.C.A.L.I. Framework, with activities
and strategies adapted to your
child's age, understanding,
communication preferences
and individual needs.
Important: Before Your First Session
All required registration,
consent and pre-session
questionnaires must be completed
before any Navigate session
can take place.
Please read the welcome letter,
terms and conditions and invoice
carefully, and complete the
requested documentation
before the first appointment.
At a Glance
Follow the stages below to
understand your child's Navigate journey.
When you contact Lycali,
our team will discuss your
child's diagnosis, current
support needs and what you
would like to achieve
through the Navigate Pathway.
If you decide to proceed,
you will be asked to
complete our registration
process so that your child
can be registered securely
within our clinical
management system.
Registration information may include:
- Child and parent/carer contact details.
- Relevant neurodevelopmental diagnosis and background.
- Current support arrangements.
- Educational information where relevant.
- Communication and accessibility preferences.
- Consent and parental responsibility information.
Please tell us about any
reasonable adjustments that
may help your child feel
comfortable and involved.
2
Your Welcome Letter & Documents
Following registration,
Lycali will issue a welcome
letter outlining the next
steps and arrangements
for your child's programme.
Terms & Conditions
Information about the
service, appointments,
confidentiality,
cancellations and
responsibilities.
Invoice
Confirmation of the
agreed session fees,
payment arrangements
and additional charges,
if they apply.
Consent to Treatment
The appropriate consent
documentation for your
child's psychoeducation
programme.
Action Required
Please review and complete
all mandatory documentation
before the first session.
No Navigate session can
take place until all
required forms have
been completed.
3
Payment & Session Booking
Your invoice will confirm
the agreed programme fees
and relevant payment
arrangements.
Once payment has been
received in accordance with
the agreed terms and
mandatory documentation
completed, Lycali can
progress your bookings.
Our administration team
will confirm appointment
dates, times and whether
sessions will be delivered
online, at our clinic
or another agreed location.
Before Your First Appointment
Please complete all
required forms and
questionnaires and advise
us of any additional
support or accessibility
requirements.
4
Pre-Programme Questionnaires Through WriteUpp
Before Navigate begins,
Lycali will request
information to help
your clinician understand
your child's strengths,
needs, experiences
and goals.
All required questionnaires
will be issued through
WriteUpp, Lycali's clinical
management system.
The questionnaire links
will be sent separately.
Please complete them
before your first session.
Questionnaires may explore:
- Relevant developmental and diagnostic history.
- Current emotional wellbeing.
- Communication and sensory preferences.
- Individual strengths and interests.
- Everyday activities and support needs.
- Goals for the Navigate programme.
- Parent/carer priorities.
Important: Completing WriteUpp Questionnaires
Please allow enough
uninterrupted time to
complete each questionnaire
in one sitting.
Questionnaires cannot be
saved part-way through
or resubmitted once submitted.
Please check responses
before selecting Submit.
Allow Enough Time
Have any relevant
background information
available before starting.
Cannot Save Progress
Partially completed
questionnaires cannot be
saved for later.
One Submission Only
Once submitted, a
questionnaire cannot be
submitted again using
the same link.
Need a Copy of Your Responses?
Please contact Lycali
if you would like a
copy of submitted
questionnaire responses.
We can share a copy
subject to appropriate
identity and information-sharing
checks.
If you need to correct
information after submission,
please contact our team.
5
Initial Parent/Carer Appointment
The first Navigate appointment
is for parents or carers only.
Your child does not attend
this initial appointment.
This provides an opportunity
to explore your child's
diagnosis, individual strengths,
daily experiences, current
support and family priorities.
The appointment may include:
- Discussing your child's diagnosis and what it means.
- Exploring strengths, interests and preferences.
- Understanding sensory, emotional and communication needs.
- Discussing home and educational experiences.
- Identifying areas where additional support may help.
- Agreeing meaningful goals for the programme.
- Planning how the child will participate in future sessions.
Your clinician will
explain the six-session
programme and how
activities will be
adapted to your
child's developmental
level and individual needs.
6
The L.Y.C.A.L.I. Framework
Navigate follows Lycali's
structured six-theme
framework to help children
and young people develop
self-understanding and
practical strategies.
Each theme provides
a starting point for
meaningful discussion,
activities and individual
goal setting.
L · Blue
Learn
Understanding autism,
ADHD, dyslexia or other
relevant neurodevelopmental
differences, and exploring
what the diagnosis means
for the child.
Y · Purple
You
Exploring identity,
personal strengths,
interests, preferences,
emotions, self-esteem
and self-understanding.
C · Green
Communicate
Understanding communication
styles, expressing feelings,
asking for help, developing
self-advocacy and navigating
relationships.
A · Orange
Adapt
Exploring sensory needs,
managing change, reducing
overwhelm, identifying
adjustments and adapting
environments.
L · Yellow
Life Skills
Developing practical
strategies for organisation,
routines, emotional
regulation, school
demands and everyday tasks.
I · Pink
Independence
Building confidence,
choice-making, self-advocacy,
identifying helpful
support and planning
next steps.
Personalised, Not One-Size-Fits-All
The framework provides
a consistent structure,
but your clinician will
adjust activities, pacing
and strategies to suit
your child's individual
profile and goals.
7
Six Personalised Navigate Sessions
Following the initial
parent/carer appointment,
your child will take part
in six clinician-led
psychoeducation sessions.
Sessions use discussion,
reflection, creative activities
and practical strategies
suited to your child's
age and communication needs.
Sessions may help your child:
- Understand their diagnosis in an affirming way.
- Recognise strengths and individual differences.
- Identify emotions and early signs of overwhelm.
- Understand sensory preferences and helpful adjustments.
- Explore communication and friendships.
- Develop practical routines and organisational strategies.
- Understand and communicate their needs.
- Build confidence, choice and independence.
Who Should Attend?
Your child or young
person will usually
participate in these
sessions, with parent/carer
involvement where
appropriate.
Attendance and participation
will be agreed with
the clinician based
on the child's age,
needs and preferences.
As your child progresses
through Navigate, they
will be supported to
develop a personalised
Navigate Passport.
The Passport brings
together what your child
has learned about themselves
and the strategies they
find most helpful.
The Passport may include:
- Things I enjoy and am good at.
- How I like to communicate.
- My sensory preferences.
- Things that help me feel comfortable and regulated.
- What I find difficult and what helps.
- My preferred routines and learning strategies.
- How others can support me.
- My goals and hopes for the future.
The Passport is intended
to be a practical and
meaningful resource
for your child and family.
With appropriate consent,
information from it may
help communicate helpful
strategies to schools,
family members or
other professionals.
Between-Session Resources
Your clinician may provide
worksheets, reflection
activities or other
helpful resources
between sessions.
Any digital companion
tools will be introduced
when available and
appropriate. Navigate
remains clinician-led
and does not depend
on app access.
9
Progress Review & Clinician Summary
Towards the end of
the Navigate Pathway,
your clinician will
review the goals
identified at the
start of the programme.
Parents/carers may
be asked to complete
a follow-up questionnaire
to reflect on changes
and progress.
Any required follow-up
questionnaires will
be issued through WriteUpp.
The review may consider:
- Changes in self-understanding and confidence.
- Progress towards individual goals.
- Strategies your child finds useful.
- Changes in everyday functioning or participation.
- Remaining challenges or unmet needs.
- Adjustments or ongoing support that may help.
Clinician Summary Report
Your clinician will
prepare an end-of-programme
summary outlining the
main themes explored,
individual goals,
progress made and
recommended next steps.
The summary will be
shared with the
appropriate parent/carer
or young person in
accordance with consent
and information-sharing
arrangements.
10
What Happens After Navigate?
Navigate is designed
to give children and
families a starting
point for understanding
their diagnosis and
identifying helpful
everyday strategies.
Some children may
benefit from continuing
to use their Passport
and strategies independently.
Others may need
further targeted support.
Further support may include:
- Neurodivergent-informed coaching where age appropriate.
- Speech and Language Therapy.
- Psychological therapies where appropriate.
- Parent/carer guidance.
- Emotional regulation support.
- Sensory or functional needs assessment.
- Educational adjustments and recommendations.
- Additional specialist interventions.
Navigate and Other Services
Navigate is a
post-diagnostic psychoeducation
programme. It is not
another diagnostic assessment
and does not automatically
include psychological therapy
or medication management.
Any further services
and associated fees
will be discussed
separately before booking.
£
Programme Fees & Additional Charges (If They Apply)
Your Navigate Pathway
fee and payment arrangements
will be confirmed
before booking and
outlined in your invoice.
Please refer to
Lycali's fees page
for published fees
and payment options.
Additional Charges (If They Apply)
Some appointments may
involve additional travel
or external clinic
hire costs.
These charges do not
apply to every appointment.
They may apply when
a clinician needs to
travel or an alternative
clinic space is
required away from
Lycali's main
Broadstairs base.
If any additional charges
apply, they will be
confirmed before booking
and clearly outlined
in your invoice.
Cancellation & Non-Attendance Policy
Lycali operates a
24-hour cancellation policy
for booked Navigate sessions.
Please let our
administration team
know as soon as
possible if an
appointment cannot
go ahead.
At Least 24 Hours' Notice
Please provide at
least 24 hours' notice
to cancel or rearrange
a booked session.
The full late-cancellation
charge will not apply
where sufficient notice
is provided.
Less Than 24 Hours' Notice
Sessions cancelled
with less than
24 hours' notice
are chargeable at
the full booked
session rate.
Did Not Attend (DNA)
If a scheduled
session is missed
without cancellation,
this will be recorded
as a Did Not Attend.
DNA sessions are
charged at the full
booked session rate.
How to Cancel
Please email the
Lycali administration
team as soon as
you know that
the appointment
cannot go ahead.
info@lycali.co.uk
Cancellations made with
less than 24 hours'
notice and all
Did Not Attend (DNA)
appointments are chargeable
at 100% of the
booked session fee.
Please refer to
your welcome letter
and terms and conditions
for full cancellation
arrangements, including
any applicable
statutory rights.
Useful Information & Resources
Find out more about
the Navigate Pathway,
our clinicians,
locations and fees.
